Which kind of psychometrics is adequate for patient satisfaction questionnaires?
نویسندگان
چکیده
منابع مشابه
Which kind of psychometrics is adequate for patient satisfaction questionnaires?
The construction and psychometric analysis of patient satisfaction questionnaires are discussed. The discussion is based upon the classification of multi-item questionnaires into scales or indices. Scales consist of items that describe the effects of the latent psychological variable to be measured, and indices consist of items that describe the causes of this variable. Whether patient satisfac...
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متن کاملSystematic review of questionnaires measuring patient satisfaction in ambulatory anesthesia.
BACKGROUND Patient satisfaction has become an important component of quality improvement in ambulatory anesthesia services. However, it is difficult to measure due to its subjective and complex psychological construct. Psychometric methodology has been successfully used to evaluate this outcome. The authors conducted a systematic review to evaluate questionnaires to measure patient satisfaction...
متن کاملDevelopment of patient satisfaction questionnaires: I. Methodological issues.
OBJECTIVES To develop a method for conducting postal surveys of patients' views and experiences of general practitioner care and to produce an off the shelf tool for general practice audit. DESIGN Prospective study of performance of two patient questionnaires assessing accessibility to services (questionnaire 1) and interpersonal aspects of care (questionnaire 2) in comparing general practice...
متن کاملDevelopment of patient satisfaction questionnaires: II. Collaboration in practice.
The degree to which patients are satisfied (or dissatisfied) with their medical care has increasingly come to be seen as an essential component in the evaluation of services.' A common way of undertaking patient satisfaction surveys has been to commission an external agency to undertake a survey of "the patient in the street". Although such surveys can provide valuable information to administra...
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ژورنال
عنوان ژورنال: Patient Preference and Adherence
سال: 2016
ISSN: 1177-889X
DOI: 10.2147/ppa.s112398